The 17th annual Call Center Week Conference and Expo is in full swing today at the Mirage hotel in Las Vegas, and Mattersight is on site with a show-stopping booth worthy of the venue:
SaaS and swordfights, anyone?
The message? Callbacks are coming — and if your call center isn’t equipped to do battle with them, they may take you down.
If you happen to be at the big event, stop by Booth 606 to snap a pic with Khaleesi and Jon Snow (sorry, Dothraki fans, Drogo seems to have run off with some New York City police horses after his appearance at CXNY), discover which “personality house” you belong to, hunt down some hidden dragon eggs for a stellar prize, and find out how our award-winning tech can help you turn the tide of callbacks, talk time, low CSAT and more — and keep your kingdom of customers happy, satisfied and everlastingly loyal.
Drogo and Khaleesi fresh off of their CXNY victory and ready to ride west
Not at CCW? No problem! We can show you how personality can transform your call center metrics without you ever having to leave your iron throne.